How to Cancel ScentBox Subscription Fast (with REFUND!)

⚡ A simple way to cancel a ScentBox subscription is to use a free bill cancel app such as Truebill to find all your unwanted subscriptions and cancel them automatically without the hassle of doing it yourself.

⚠️ DifficultyHard to Cancel
❌ How to CancelTruebill, Website, Email, Phone
🚫 After CancellationExpires Immediately
💰 Get RefundNot Likely

Are you looking for a way to cancel your ScentBox services?

Great! You’re in the right place.

We have done extensive research and found the best way to cancel your ScentBox services.

Let’s dive right in, and I’ll show you exactly how to cancel your ScentBox services.

How Do I Cancel My ScentBox Subscription?

To cancel a ScentBox subscription, you can use the website, email, phone, or Truebill app to request a cancellation.

Still, we’ve found that using the Truebill app is the fastest and easiest method to cancel your ScentBox account altogether.

Cancel ScentBox Automatically (Fast & Easy)

Cancel Subscriptions Online

We highly recommend using Truebill to find any unwanted subscriptions you may have and automatically cancel them with ease.

  1. Get the FREE Truebill app and connect your bank account (to find all your active subscriptions).
  2. Tap on the ‘Recurring’ tab at the bottom.
  3. Select your ScentBox subscription from the list.
  4. Tap on ‘Options’ and choose the ‘Cancel Service’ option to get your contract canceled.
  5. Truebill will automatically cancel your ScentBox subscription for you.

Cancel ScentBox Subscription on the Website

You can contact ScentBox directly if you visit their website. You can cancel ScentBox services without further delay using the following steps

  1. Visit the ScentBox website.
  2. Scroll to the Help section at the bottom of the webpage.
  3. Click on ‘Contact Us’
  4. Fill in your full name and email address.
  5. Write “Cancel Subscription” in the subject line.
  6. Write that you wish to cancel the contract in the space given for the message.

Cancel ScentBox subscription by Email

Alternatively, any person can cancel ScentBox services by sending ScentBox an email from your email account. Use the following steps:

  1. Sign in to the same email account as the one you have used to register on ScentBox.
  2. Compose an email.
  3. Set the recipient to [email protected].
  4. Write “Cancel Subscription” in your subject line.
  5. Write that you wish to cancel the subscription.

Cancel ScentBox Subscription by Phone

You can also contact ScentBox by phone and cancel your membership.

  1. Call the ScentBox helpline at 1-844-782-9629.
  2. A customer support representative will guide you through the cancellation process.

What Subscription Options Does ScentBox Have? 

ScentBox offers 3 subscription packages:

  • Standard:

The standard package is priced at $15.95, or a discounted price of $9.72 for the first month.

The monthly subscription gives you access to over 600 designer fragrances.

Every month you will be able to choose 1 designer fragrance which will be a 0.27 oz bottle of a 30-day supply or 125 sprays. 

  • Premium:

The premium package is priced at $20.95, or a discounted price of $12.77 for the first month.

The monthly membership gives you access to over 600 designer fragrances and 250 premium fragrances.

Every month you will be able to choose 1 premium designer fragrance which will be a 0.27 oz bottle of a 30-day supply or 125 sprays. 

  • Platinum:

The platinum package is priced at $29.95, or a discounted price of $18.25 for the first month.

The monthly membership gives you access to over 600 designer fragrances, 250 premium fragrances, and 150 platinum fragrances.

On every monthly date, you will be able to choose 1 platinum designer fragrance which will be a 0.27 oz bottle of a 30-day supply or 125 sprays.

  • Furthermore, you can upgrade your membership to receive up to 3 fragrances per month at a discounted rate. 
  • It is also possible to have a 6-months or even an annual subscription. The 6-months and the annual subscription provide more discounted rates. The annual subscription for 3 scents offers the greatest discount.

A final thing to note is that each monthly order also gives you ScentBucks which can be used as a payment method to purchase products.

Is It Hard to Cancel ScentBox Subscription?

Canceling your ScentBox can be inconvenient and can cause problems if not done before the billing date.

Some customers have complained of delayed response from the support team leading to them being charged for the following month after emailing customer service.

The customer is held solely responsible in the event that such changes are delayed. ScentBox seems to hold sole discretion in such a case.

You will need to wait for support representatives to contact you through email to confirm the requested cancellation.

If you cancel your subscription via phone you will have to deal with long hold times.

Therefore, we recommend using Truebill as it automatically cancels all your unwanted subscriptions right away. It is the easiest, quickest, and most efficient way of canceling your entire agreement. 

What Happens If I Cancel My ScentBox Subscription?

Upon cancellation, the service expires immediately.

If the cancellation notice is received after the monthly charge date, the payment for the following month will go through.

Can You Cancel ScentBox at Any Time?

Yes, you can cancel your monthly subscription at any time. However, that might not always be the case for gift subscriptions or subscriptions of multiple months.

The 6-months and the annual subscription are charged up-front and you cannot cancel your subscription.

Gift subscriptions of multiple months are also charged up-front and therefore, you cannot cancel your subscription at an arbitrary date.

How to Get a Refund After Cancelling ScentBox Subscription

After you cancel your ScentBox subscription with one of the methods above, you can send out an email asking for a refund.

Keep in mind that ScentBox has explicitly stated that the service is non-refundable so the likelihood of getting refunds is very low.

If you previously tried to cancel your subscription before the expiration date and had trouble canceling, you can use the email template below to request a refund.

  • I had trouble canceling my membership and thought my subscription was already canceled. I have been billed for months that I did not use the service. I’m requesting a refund for [MONTH – MONTH] of the service, please. 

You can find the ScentBox contact information below.

The trick is to keep the email short and sweet and be honest.

Lower Your ScentBox Subscription Cost Without Canceling


Are you trying to lower your bill to avoid having to cancel your ScentBox Subscription?

While no method is a guarantee, there are a couple of things you can try to lower your subscription cost.

Is it worth the effort?

Well, sure, why not?

If it means you don’t have to cancel subscription services, it’s definitely worth it.

Use a Bill Negotiation Service

There are certain bill negotiation services that will actually cancel your account for you or negotiate a lower subscription fee to avoid having to cancel the subscription altogether.

Our favorite option like this?


It’s super convenient, and the process is very user-friendly.

ScentBox Company Information

ScentBox is a monthly subscription service that ensures prompt delivery of your favorite fragrance to your doorstep each month.

ScentBox provides its subscribers with an easy and affordable way to sample a new fragrance every month and comes in a signature box.

You can choose a fragrance of actual cash value from a wide selection. It can serve as a perfect gift subscription for your significant other.

📣 Social Media Accounts

🌐 Website Address

📬 Mailing Address

9350 Wilshire Blvd Ste 203

Beverly Hills, CA 90212


📧 Email Addresses

📞 Phone Numbers

💬 Live Chat

  • N/A

💁 Help & Support Pages

ScentBox Policies

Cancel ScentBox Subscription FAQs

Can You Pause your ScentBox Subscription?

No. You can only cancel your brand subscription before the automatic renewal.

The service is automatically renewed each month for every person.

Does ScentBox Offer Refunds? 

No. ScentBox is non-refundable once the payment has been made.

Subscribers can give prior notice for cancellation but once the payment is made, there are no refunds.

Does ScentBox Have a Cancellation Fee?

No. The brand has no cancellation fee for our subscribers.

How to Delete Your ScentBox Account Data after Canceling Your Subscription

The ScentBox user data is never sold to third-party buyers. The user email is kept with sole discretion to contact customers in the future. Financial information is only kept for purchases. ScentBox does not address the question regarding when this data expires or when it is terminated from the record.

Can the Product be Exchanged for Another?

Although ScentBox does not reimburse customers once payment is made, the service allows customers to substitute goods if they decide they do not want a product.

Thank you for reading How to Cancel ScentBox Subscription Fast (with REFUND!), please browse our other Personal Care articles, including Cancel Sun Tan City Membership, which may also interest you.

James Allen is a Certified Financial Education Instructor (CFEI), financial advisor, and Certified Public Accountant (CPA). He created BillPin to give people the financial tools they need to make more informed financial decisions. After listening to his mother tell stories about her frugal upbringing and his own experiences working as a financial advisor for almost two decades, James is on a mission to help people change their relationship with money.

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