How-To-Cancel-Peloton-Membership

How to Cancel Peloton Membership Fast (with REFUND!)

⚡ A simple way to cancel any Peloton membership is to use a free bill cancel app such as Truebill to find all your unwanted subscriptions and cancel them automatically without the hassle of doing it yourself.

⚠️ DifficultyHard to Cancel
How to CancelTruebill, App, Website, E-mail, or Phone
After CancellationExpires at End of Billing Cycle
💰 Get RefundGood Chance

If you’re searching for how to cancel your Peloton membership you might also be wondering just how hard it is to cancel.

A step-by-step guide on how to cancel Peloton would be nice, wouldn’t it?

You’re in luck!

We’ve got all of that covered, along with the info about how to get a refund for unused membership time, company information, and more.

Whether you’re trying to cancel your Peloton membership because you don’t use it, can’t afford it, or are switching to a competitor, read on to find out how to do so quickly and painlessly.

Let’s check it out!

How Do I Cancel My Peloton Membership? (All Types)

To cancel a Peloton subscription, you can use the app, e-mail, website, or phone to request a cancellation.

Still, we’ve found that using the Truebill app is the fastest and easiest method to cancel your Peloton account altogether.

Peloton has two different memberships called Peloton App and All-Access.

It’s important to understand which subscription you have before attempting to cancel.

If you have the Peloton bike you have the All-Access or Peloton unlimited membership and if you only use the app then you have the Peloton app-only membership.

Cancel Any Peloton Membership Automatically (Fast & Easy)

Cancel-Subscription-Membership

We highly recommend using Truebill to find any unwanted subscriptions you have and automatically cancel them with ease.

  1. Sign up for FREE with Truebill and connect your bank account.
  2. Tap on the ‘Recurring’ tab at the bottom.
  3. Select your Peloton subscription from the list.
  4. Tap on ‘Options’ and choose the ‘Cancel Service’ option.
  5. Truebill will cancel your Peloton membership for you.

How to Cancel the Peloton App Only Membership (Hard & Slow)

Depending on the device that you use to access Peloton we have cancellation instructions for both an iOS device and Android phones (Google Play Store) below.

Apple iPhone iOS Instructions (any iOS device):

  1. Go into your phone or tablet’s Settings.
  2. Click on your name.
  3. Tap on “Subscriptions”.
  4. Select Peloton.
  5. Select “Cancel Subscription”.
  6. Confirm Cancellation.

Android Phone Instructions (any Android device):

  1. On your Android device, open the Google Play Store.
  2. Check if you’re signed in to the correct Google Account.
  3. Tap the profile icon in the top right.
  4. Tap Menu then Payments & Subscriptions. Then Subscriptions.
  5. Choose the Peloton App subscription(s) you want to cancel.
  6. Select Cancel subscription.
  7. Follow the instructions.

Cancel Subscription to Peloton All-Access by Calling or E-mailing Support (Hard & Slow)

You can call Peloton member support at (866) 679-9129.

Customers (and non-customers too) can email Peloton member support at [email protected]

Cancel Subscription to Peloton All-Access Online

You can cancel your Peloton Membership by logging into the online member portal on their website and requesting to cancel your subscription.

Is It Hard to Cancel Peloton Subscriptions?

To cancel Peloton membership…is it easy?

We’d consider the cancel option for your Peloton membership to be a hard difficulty.

While it’s not incredibly easy, they don’t force a large number of steps for users to be able to cancel membership, either.

Fortunately, there is a very simple method to automatically cancel any Peloton Membership by using the Truebill app.

We’ll go over the options to cancel your Peloton account below.

What Happens If I Cancel My Peloton Subscription?

If you cancel your Peloton Subscription you will lose access to your membership benefits after the end of your current billing cycle.

If you have the All-Access subscription (Peloton unlimited membership) you will lose access to the app and the bike classes as well.

You keep your bike but you won’t be able to access the classes that go with it.

If you have the app-only subscription then you will not be able to login into the app.

Can You Cancel Peloton at Any Time?

Yes, you may cancel your Peloton membership at any time.

There are no contracts or cancellation fees associated with your Pelton membership cancellation.

Feel free to pause or cancel your membership based on what works best for you.

How to Get a Refund After Cancelling Peloton Subscription

After you cancel your Peloton subscriptions with one of the methods above you can send out an email asking for a refund of unused months.

If you tried to cancel your membership previously and had trouble canceling you can use the email template below to request a refund.

  • I had trouble canceling my membership and thought my subscription was already canceled. I have been billed for months that I did not use the service. I’m requesting a refund for January – March 2022 of the service, please.  

The trick is to keep it short and sweet and be honest.

Lower Your Peloton Subscription Cost Without Cancelling

Are you trying to lower your bill to avoid having to cancel your Peloton subscription?

While no method is a guarantee, there are a couple of things you can try to temporarily lower your membership cost.

Is it worth the effort?

Well sure, why not?

If it means you don’t have to cancel subscription services (especially if you have a Peloton bike), then it’s definitely worth it.

Use a Bill Negotiation Service

There are certain bill negotiation services that will actually cancel services for you or negotiate a lower membership fee to avoid having to cancel the membership altogether.

Our favorite option like this?

Truebill!

It’s super convenient, and the process is very user-friendly.

Peloton Company Information

Still, want to cancel your Peloton account?

Whether your subscriptions are still intact or not, here are a variety of ways to reach Peloton’s customer support and/or get additional information about their subscriptions and products.

Address

441 Ninth Ave, 6th Floor
New York, NY 10001

Email

[email protected]

Phone

(866) 679-9129

Live Chat

Chat with Support or Sales: https://support.onepeloton.com/hc/en-us/p/contact-us

Help Pages

Contact Options: https://support.onepeloton.com/hc/en-us/p/contact-us

Get Assistance: https://support.onepeloton.com/hc/en-us

Peloton Policies

Insider Tips & Cancel Subscription FAQs

Can You Pause Peloton Subscription to Avoid Cancellation?

Yes, you can pause your Peloton Subscription by calling, emailing, or accessing the peloton website. You can pause for 1, 2, or 3 months at a time. This is a great option in lieu of having to cancel membership altogether, especially if you just need a few months of relief before restarting the account membership again.

Thank you for reading How to Cancel Peloton Membership Fast (with REFUND!), please browse our other Health & Wellness articles, including Cancel Health & Wellness Subscriptions, which may also interest you.

James Allen is a Certified Financial Education Instructor (CFEI), financial advisor, and Certified Public Accountant (CPA). He created BillPin to give people the financial tools they need to make more informed financial decisions. After listening to his mother tell stories about her frugal upbringing and his own experiences working as a financial advisor for almost two decades, James is on a mission to help people change their relationship with money.

2 thoughts on “How to Cancel Peloton Membership Fast (with REFUND!)”

  1. Thanks, I used truebill as you recommend to cancel my peloton subscription and it worked great but for some reason, it says my password is wrong now. I think I mistyped it.

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