How to Cancel OnStar Services Fast (with REFUND!)

⚡ A simple way to cancel an OnStar membership is to use a free bill cancel app such as Truebill to find all your unwanted subscriptions and cancel them automatically without the hassle of doing it yourself.

⚠️ DifficultyHard to Cancel
❌ How to CancelTruebill, Phone, Chat
🚫 After CancellationExpires Immediately
💰 Get RefundGood Chance

Are you looking to know how to cancel OnStar services?

Great! You’re in the right place.

OnStar has been a convenient service. It can link you to emergency services and check your vehicle’s vital signs, among other things.

But if you find that you are no longer using it and want to cancel your services, you can do so with these methods.

We will tell you all the ways and methods to cancel your OnStar services.

Let’s get started and we will show you how to cancel your OnStar subscription.

How Do I Cancel My OnStar Subscription?

To cancel an OnStar service, you can use the online chat and phone to request a cancellation. 

Still, we’ve found that using the Truebill app is the fastest and easiest method to cancel your OnStar account altogether.

🚫 Cancel OnStar Subscription Automatically (Fast & Easy)

Cancel Subscriptions Online

We highly recommend using Truebill to find any unwanted subscriptions you may have and automatically cancel them with ease.

  1. Get the FREE Truebill app and connect your bank account (to find all your active subscriptions).
  2. Tap on the ‘Recurring’ Onstar data plan tab at the bottom.
  3. Select your OnStar service from the list.
  4. Tap on ‘Options’ and choose the ‘Cancel Service’ option. 
  5. Truebill will automatically cancel your OnStar service for you.

Cancel OnStar Subscription via Online Chat

If you are not interested in the OnStar system and want to know how to cancel your OnStar membership. All you need to do is follow these easy steps:

  1. Open your browser, go to the OnStar website then search the blue OnStar button at the bottom of the page.
  2. Press the button and contact their customer support representative.
  3. Tell them you want to unsubscribe from your OnStar subscription, and they will guide you through the instructions and it will cancel your OnStar subscription immediately.

Cancel OnStar Subscription by Phone

The most obvious way to cancel your OnStar subscription is by calling their customer care, follow these easy steps:

  1. When you call, you will be speaking with an agent who is trained in these procedures.
  2. Tell them that you want to cancel your OnStar box services and explain your reason to do so.
  3. After a little back and forth, they should be able to take care of canceling  OnStar box services immediately.

What Subscription Options Does OnStar Have? 

With OnStar and Connected Services, you get more out of your vehicle than ever before.  

You’ll be able to explore the safety, security, and complete connectivity of your vehicle.

Here are OnStar pricing and membership information:


This plan will cost you $49.99 per month including these benefits:

  • Automatic crash response
  • Emergency service
  • OnStar guardian app
  • Crisis assist
  • Roadside assistance
  • Stolen vehicle assistance
  • Turn-by-turn navigation
  • Remote key fob
  • Voice service
  • Vehicle status
  • Vehicle locate
  • Remote personalization
  • On-demand diagnostics
  • Alexa built-in
  • In-vehicle streaming apps
  • Connected navigation
  • In-vehicle data


This plan will cost you $39.99 per month including these benefits:

  • Automatic crash response
  • Emergency service
  • OnStar guardian app
  • Crisis assist
  • Roadside assistance
  • Stolen vehicle assistance
  • Turn-by-turn navigation
  • Remote key fob
  • Voice service
  • Vehicle status
  • Vehicle locate
  • Remote personalization
  • On-demand diagnostics

Safety And Security:

This will cost you $29.99 per month including these benefits:

  • Automatic crash 
  • Emergency service
  • OnStar guardian app
  • Crisis assist
  • Roadside assistance
  • Stolen vehicle assistance
  • Turn-by-turn navigation

Connected Vehicle:

This will cost you $24.99 per month including these benefits:

  • Remote key fob
  • Voice service
  • Vehicle status
  • Vehicle locate
  • Remote personalization
  • On-demand diagnostics

All these packages are included with vehicle purchase and have these benefits as well:

  • Vehicle Diagnostics
  • Dealer Maintenance Notification
  • Vehicle Mobile App
  • OnStar Smart Driver

Is It Hard to Cancel Your OnStar Subscription?

Yes, this subscription is hard to cancel Onstar services.

The easiest way to cancel your membership is to use the Truebill app, which automatically finds all your unwanted subscriptions and cancels them automatically.

What Happens If I Cancel My Onstar Subscription?


When you cancel your subscription plan on Onstar, your membership will end immediately.

Can You Cancel OnStar at Any Time?

You can cancel your membership anytime. All you need to do is either go to their site and press the blue button to contact their customer care or by calling them. 

They will have all your customer details and will cancel your services immediately from their system.

How to Get a Refund After Cancelling OnStar Services

After you cancel your services with one of the methods above, you can send out an email asking for a refund of unused months.

If you previously tried to cancel your membership] and had trouble canceling, you can use the email template below to request a refund.

  • I had trouble canceling my membership and thought my membership was already canceled. I have been billed for months that I did not use the service. I’m requesting a refund for [MONTH – MONTH] of the service, please. 

You can find the OnStar contact information below.

The trick is to keep the email short and sweet and be honest.

Lower Your OnStar Membership Cost Without Cancelling


Are you trying to lower your bill to avoid having to cancel your OnStar membership?

While no method is a guarantee, there are a couple of things you can try to lower your OnStar cost.

Is it worth the effort?

Well, sure, why not?

If it means you don’t have to cancel membership services, it’s definitely worth it.

Use a Bill Negotiation Service

There are certain bill negotiation services that will actually cancel services for you or negotiate a lower membership fee to avoid having to cancel the services altogether.

Our favorite bill negotiation service is Truebill

It automatically searches for all your subscriptions, so you can review which bills need to be reduced or canceled.

It’s super convenient, and the process is very user-friendly.

OnStar Company Information

The company focuses on OnStar hardware manufacturing, engineering, and selling cars, vans, and trucks worldwide. In addition to their core business of automobile manufacture and sale, GM OnStar offers several products through subsidiaries. 

One such subsidiary is OnStar Inc., which provides communications services for vehicle navigation and security services for various makes of vehicles.

It allows you to have access to information and directions on how you can improve your car, diagnose problems and even where available be able to speak with an operator who will provide you with any help that you may need.

📣 Social Media 

🌐 Website Address

📬 Mailing Address

OnStar Member Services
P.O. Box 1027
Warren, MI 48090-1027

📧 Email Addresses

  • N/A

📞 Phone Numbers

💬 Live Chat

💁 Help & Support Pages

OnStar Policies

Cancel OnStar Services FAQs

Can You Pause OnStar Membership?

No, You cannot pause your OnStar services. However, You may cancel the services and your OnStar module from your vehicle anytime and renew it.

Does OnStar Offer Refunds? 

If you need to cancel your service plan, you’ll receive a prorated refund for the 30 days following the cancellation date. 

To be eligible for the refund, you’ll need to have possession of the vehicle with your OnStar service plan.

If you want your refund, all you need to do is press a blue button and ask them for a refund, Onstar will check your status and update you accordingly. 

You can also ask for a refund by calling them and they will tell you the whole process and your services status.

Does OnStar Have a Cancellation Fee? 

No, you don’t have to pay any cancellation fee. If you have a pending balance, that is the only thing you will have to settle.

Otherwise, you can cancel your services anytime and can ask for a refund, if applicable you will get your refund within the next 30 days.

How to Delete Your OnStar Profile Data after Cancelling Your Services?

You are unable to delete your information. If you are referring to the online account, it cannot be deleted. 

If you have an active OnStar profile, OnStar can only cancel the services and you can remove the OnStar module from the vehicle on your account.

Your data will stay in their database so that whenever you want to renew or change your membership or services you can easily do that with your previous data.

If you have subscriptions with other Auto & Transit services, you might also need to Cancel AAA NCNU Membership to avoid more unwanted charges.

Billie Pine is a customer experience advocate with expertise in fair consumer cancellation practices. She has 11 years of experience working for Netflix and Spotify in the cancellations and customer retention departments. Billie studied Business Administration at Pepperdine University in Malibu, California with an MBA degree. She is the editor and writer of, a how-to cancel hard subscriptions guide. She lives in Los Angeles, California, with her three boys, husband, and golden-doodle dog. Find her on Twitter, @BilliePine.

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