How to Cancel Candy Club Subscription Fast (with REFUND!)

⚡ A simple process on how to cancel a Candy Club subscription is to use a free bill cancel app such as Truebill to find all your unwanted subscriptions and cancel them automatically without the hassle of doing it yourself.

⚠️ DifficultyHard to Cancel
❌ How to CancelTruebill, Email, Phone, Candy Club Website
🚫 After CancellationExpires Immediately
💰 Get RefundGood Chance
💳 Prevent ChargesYes, with Free Virtual Card

Have you been searching on how to cancel Candy Club subscriptions?

Perfect! You are in the right place.

We can’t wait to share with you the easier ways to cancel a Candy Club subscription.

How Do I Cancel My Candy Club Subscription?

How Do I Cancel My Candy Club Subscription

To cancel a Candy Club subscription, you can use the Truebill App, Email, Phone, or Candy Club Website to request a cancellation. 

Still, we’ve found that using the Truebill app is the fastest and easiest method to cancel your Candy Club account altogether.

🚫 Cancel Candy Club Subscription Automatically (Fast & Easy)

Cancel Subscriptions Online

We highly recommend using Truebill to find any unwanted subscriptions you may have and automatically cancel them with ease.

  1. Get the FREE Truebill app and connect your bank account (to find all your active subscriptions).
  2. Tap on the ‘Recurring’ tab at the bottom.
  3. Select your Candy Club Subscription from the list.
  4. Tap on ‘Options’ and choose the ‘Cancel Service’ option. 
  5. Truebill will automatically cancel your Candy Club Subscriptions for you.

Cancel Candy Club Subscription on by Email

Did you sign up and now want to cancel your Candy Club subscription package via email? please follow the following steps:

  1. Access your email account through your trusted provider and,
  2. Sign-in with your credentials
  3. Navigate to Compose Section 
  4. Click on the recipient section and insert the following email [email protected]  
  5. On the subject line, type in a relevant title that communicates the purpose of the mail
  6. In the message section, make sure to provide a reason or explanation for why you intend to cancel the subscription.
  7. Provide your required personal information or details
  8. Finally, Ask for a confirmation email
  9. Click on the Send button to submit your email

Important Note: The turnaround time (TAT) to get a reply is normally 2 days. We would advise you to make the cancellation request the earliest time you can before the next billing date 

Cancel Candy Club Subscription Online via Website

You are also able to cancel your Candy Club services through their official website. The key steps include:

  1. Navigate to Candy Club official website using a browser of your choice.
  2. Log into your account using your relevant credentials or

(You can also access the chat Pop Up services without login in to your account)

  1. From the Home page, Go to the ‘Contact Page’
  2. Fill and complete the displayed form 

(Among the details you will be required to provide include full names, order ID, and your email address)

  1. In the Subject section, type in a relevant title that well captures the purpose of the mail

(basically, any title that conveys the intention of the mail suffices, and therefore a simple but direct heading works fine. For example, you can indicate the title to read: Candy Club Subscription Cancellation Request)

  1. In the message section, provide the reason for your cancellation and any other relevant information
  2. Click the Submit button to complete sending the request
  3. This opens a Chat-Pop-Up dialogue box that enables you to communicate with the customer support officer.

Important Note 1: Remember to request a confirmation email at the end to ensure you have an official response from them.

Cancel Farm Fresh To You on Telephone

If none of the above methods works for you, you can cancel the Candy Club services through a call to their customer support team:

  1. This process is initiated by dialing the customer support number (855-534-4343
  2. Once the customer support representative picks up your call, inform them that you intend to cancel your subscription package.
  3. Request to be sent a confirmation email immediately that they are canceling your subscription

Important Note: It is also prudent to get the name of the customer support representative attending to you just in case you would wish to engage them later. Candy Club customer services are only available across their working hours between 8:30 am -5:00 pm PT, with their business days as Monday – Friday. 

How to Prevent Future Charges from Candy Club

How To Stop Future Subscription Charges

We’ve all been there – you cancel a subscription, and later on, you find out they’ve been charging your account the whole time. 

Unfortunately, this is all too common when it comes to subscription services.

The best way to prevent future billing is to change your payment method to a free Privacy virtual card that you control, like an on and off switch.

Here’s how to get started in 3 minutes or less with Privacy:

  1. Get a FREE account with Privacy & connect your bank account.
  2. Create a new virtual card for each subscription and set a monthly limit.
  3. You now have control and peace of mind.  Nice work!

We recommend you use Privacy for all online transactions for safety and security by not exposing your actual card information.

When you decide to cancel a service you’ve signed up for with Privacy, you can simply turn off that virtual card and prevent future billing.

You can also set charge limits to avoid surprise charges or increased rates without your knowledge.

What Subscription Options Does Candy Club Have? 

Candy Club candies are offered under a monthly subscription. The package is further sub-categorized to include a First Box and, the next box, the subsequent box after the first one. For both packages, customers can choose whether to order mostly sweet or mostly sour gift candies. 

  • First Box (Each with Six 6-oz candy cups): This package is currently sold for $29.99 
  • Next/Subsequent Box (Six 6-oz candy cups): Currently, this package is trading at $39.99, which is $10 more than the first box.

For all the packages, you will be able to access any of them because the company guarantees to offer free shipping for any sales above $20.

Is It Hard to Cancel Candy Club Subscription?


It is never easy to cancel any Candy Club subscription because all methods require you to go through several steps for your cancellation request to be completed. This is not the case with the  Truebill app, making it easier to cancel any of your subscriptions with just one click. 

What Happens If I Cancel My Candy Club Subscription?

If you made the cancellation 2 days before the company shipped any of your ordered gift boxes and adhered to the set terms and conditions, you would most likely receive a full refund.

Can You Cancel Candy Club at Any Time?

Yes, You can cancel your subscriptions anytime as long as the cancellation request is made at least 2 business days before your next billing date and before the order is shipped. 

How to Get a Refund After Canceling Candy Club Subscription

After you cancel your Candy Club subscription with one of the methods above, you can send an email asking for a refund for unused months. 

If you previously tried to cancel your subscription and had trouble canceling, you can use the email template below to request a refund.

  • I had trouble canceling my membership and thought the company had already canceled my subscription. I have been billed for months that I did not use the service. I’m requesting a refund for [MONTH – MONTH] of the service, please. 

You can find the Candy Club contact information below.

The trick is to keep the email short and sweet and be honest.

Lower Your Candy Club Subscription Cost Without Canceling


Are you trying to lower your bill to avoid having to cancel your Candy Club subscription?

While no method is a guarantee, there are a couple of things you can try to lower your subscription cost.

Is it worth the effort?

Well, sure, why not?

If it means you don’t have to cancel Subscription services, it’s worth it.

Use a Bill Negotiation Service

There are certain bill negotiation services that will cancel services for you or negotiate a lower subscription fee to avoid canceling the membership altogether.

Our favorite bill negotiation service is Truebill

It automatically searches for all your subscriptions, so you can review which bills need to be reduced or canceled.

It’s hassle-free, and the process is very user-friendly.

Candy Club Company Information

Founded in 2014, the company is in the business of delivering sweets and smiles to its members. It does so by ds paid subscription boxes filled with gift candies of different shapes and premium flavors. With their delectable and curated chocolates and candy products, they are committed to spreading the love by offering premium candies at affordable prices. 

Some of the candy club candies they offer to candy lovers and customers include sour, sweet, and vintage candies. Within these categories of candies,  they have a long list of popular gummy candies such as Blue Raz Sour Belts, Sour Gummy Octopus, Lemonade Straws, and Snowy Spruces which contains tree nut, Pecan, and almond, among others.

📣 Social Media Accounts

🌐 Website Address

📬 Mailing Address

5855 Green Valley Circle, Suite 101, 
Culver City, CA 90230, 
United States

📧 Email Addresses

📞 Phone Numbers

💬 Live Chat

  • N/A

💁 Help & Support Pages

Candy Club Policies

Candy Club Subscription Charge on Your Bank Account

Candy Club Subscriptions on most occasions show on your bank account as Candy Club, LLC but can show up in any other name at the discretion of the company.


Cancel Candy Club Membership FAQs

Can You Pause Candy Club membership?

Unfortunately no. Candy Club does not allow or give their customers an option to pause their subscriptions. 

Does Candy Club Offer Refunds? 

Yes! Candy Club offers a full refund for any amount paid subject to several conditions as detailed below;

  • Any refunded amount might be less shipping or handling charges
  • Provide all information requested and comply with the company’s terms & conditions
  • The company may cancel your membership at their discretion 
  • The company guarantees to accept returns of any candies damaged by heat 48 hour after receiving them

Does Candy Club Have a Cancellation Fee?

From the company’s cancellation policy, you can cancel your plan without being charged any cancellation fees.

How to Delete Your Candy Club Account Data after Canceling Your Subscription

Through our in-depth research, we have not received this information. Still, we are continually checking through their policies for any new information. We will keep you updated as soon as we find something worth highlighting. 

If you have subscriptions with other Food & Drink services, you might also need to Cancel Sunbasket Subscription to avoid more unwanted charges.

Billie Pine is a customer experience advocate with expertise in fair consumer cancellation practices. She has 11 years of experience working for Netflix and Spotify in the cancellations and customer retention departments. Billie studied Business Administration at Pepperdine University in Malibu, California with an MBA degree. She is the editor and writer of, a how-to cancel hard subscriptions guide. She lives in Los Angeles, California, with her three boys, husband, and golden-doodle dog. Find her on Twitter, @BilliePine.

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