How to Cancel BetterHelp Subscription Fast (with REFUND!)

⚡ A simple way to cancel a BetterHelp subscription is to use a free bill cancel app such as Truebill to find all your unwanted subscriptions and cancel them automatically without the hassle of doing it yourself.

⚠️Cancel DifficultyHard to Cancel
How to Cancel4 Methods
🕑 Expires WhenEnd of the Billing Cycle
💰 Get RefundGood Chance
💳 Prevent ChargesYes, with a Free Virtual Card

Are you looking for a way to cancel your BetterHelp subscription? 

Great! You’re in the right place.

We have researched extensively and found the best way to cancel your subscription.

Let’s get right to it, and I’ll show you how to cancel BetterHelp. 

How Do I Cancel My BetterHelp Subscription?

How Do I Cancel My Betterhelp Subscription

To cancel a BetterHelp subscription, you can use the official website, email, or account to request a cancellation. 

Once you’ve supplied the required information and the cancellation request has been processed, the account expires at the end of the billing cycle, and you will no longer be billed for your subscription. 

We’ve found that using Truebill is the fastest, easiest, and most reliable method to cancel subscription charges from BetterHelp. 

⭐ Cancel BetterHelp Subscription Automatically (Fast & Easy)

Cancel Subscriptions Online

We highly recommend using Truebill to find any unwanted subscriptions you may have and automatically cancel them with ease.

  1. Get the FREE Truebill app and connect your bank account (to find all your active subscriptions).
  2. Tap on the ‘Recurring’ tab at the bottom.
  3. Select your BetterHelp subscription from the list.
  4. Tap on ‘Options’ and choose the ‘Cancel Service’ option. 
  5. Truebill will automatically cancel your BetterHelp subscription for you.

Cancel BetterHelp Subscription Online by Account Login

BetterHelp allows you to terminate your subscription through the BetterHelp account. 

To cancel your subscription by this method, you need to wait for confirmation by email. 

Here are the steps to cancel your subscription. 

  1. Visit
  2. Log in to your BetterHelp account.
  3. Navigate the account settings option.
  4. Tap payment settings.
  5. Click the Change Plan option.
  6. Give a reason to cancel your subscription.
  7. Click Quit Counseling.

Once your cancellation is successful, do not forget to receive the confirmation email from BetterHelp.

Cancel BetterHelp Subscription Online without Account Login

Wondering how to cancel BetterHelp subscription online? 

Here is the simple way to cancel your BetterHelp subscription online by filling out the contact form. 

Follow these simple steps to cancel your subscription: 

  1. Visit
  2. Navigate the contact us page and open the contact form.
  3. Mention your personal details, including your name, email address, contact details, and personal info. 
  4. Write the reason for canceling your subscription. 
  5. Tap on the Submit button.

Besides, you can cancel your subscription through BetterHelp’s online contact form. 

Cancel BetterHelp Subscription via Email 

Another option to cancel your BetterHelp subscription is through email. 

You can contact customer service or the support team via email and ask them to cancel your subscription. 

Here are a few steps that you need to follow to cancel your subscription.

  1. Launch in your browser.
  2. Navigate the customer service option.
  3. Write an email to customer service requesting cancellation.
  4. Send the email to [email protected]

How to Prevent Future Charges from BetterHelp

How To Stop Future Subscription Charges

We’ve all been there – you cancel a subscription, and later on, you find out they’ve been charging your account the whole time. 

Unfortunately, this is all too common when it comes to subscription services.

The best way to prevent future billing is to change your payment method to a free Privacy virtual card that you control, like an on and off switch.

Here’s how to get started in 3 minutes with Privacy:

  1. Get a FREE account with Privacy and connect your bank account.
  2. Create a new virtual card for each subscription and set a monthly limit.
  3. You now have complete control over your subscriptions and peace of mind. 

We recommend you use Privacy for all online transactions for safety and security by not exposing your actual card information online.

When you decide to cancel a service you’ve signed up for with Privacy, you can turn off that virtual card at any time and prevent future billing.

You can also set charge limits to avoid surprise charges or increased rates without your knowledge.

Is It Hard to Cancel BetterHelp Subscription?


Yes, canceling BetterHelp subscription is hard. 

However, the easiest way to cancel your subscription is to use the Truebill app, which automatically finds all your unwanted subscriptions and cancels them automatically.

What Happens If I Cancel My  BetterHelp Subscription? 

If you cancel your BetterHelp subscription, you will retain access to its services till the end of the billing cycle. 

Once the billing cycle ends, your subscription expires, and you will lose access to all the subscribed services. 

Can You Cancel BetterHelp Anytime?

Yes, you can. 

BetterHelp does not restrict you from canceling your subscription at a specific time. 

You can terminate your subscription whenever you want. 

How to Get a Refund After Canceling BetterHelp Subscription? 

After you cancel your BetterHelp subscription with one of the methods above, you can email or call asking for a refund of unused months.

If you previously tried to cancel your subscription and had trouble canceling, you can use the template below to request a refund by email or phone.

  • I had trouble canceling my membership and thought I had already canceled my subscription. I have been billed for months that I did not use the service. I’m requesting a refund for [MONTH – MONTH] of the service, please. 

You can find the BetterHelp contact information below.

The key is to keep the email or call short and sweet and be honest.

Some companies will not offer a refund, but some do on a case-by-case basis.

Lower Your BetterHelp Subscription Cost Without Canceling


Are you trying to lower your bill to avoid canceling your BetterHelp subscription?

While no method is a guarantee, there are a couple of things you can try to lower your subscription cost.

Is it worth the effort?

Well, sure, why not?

If it means you don’t have to cancel BetterHelp services, it’s definitely worth it.

Use a Bill Negotiation Service

Certain bill negotiation services will actually cancel services for you or negotiate a lower subscription fee to avoid having to cancel the subscription altogether.

Our favorite bill negotiation service is Truebill

It automatically searches for all your subscriptions, so you can review which bills need to be reduced or canceled.

It’s super convenient, and the process is very user-friendly.

What Subscription Options Does BetterHelp Have? 

It has two subscription options that are mentioned below:

  • Weekly Subscription Offer: It costs $60 to $90 per week. You can get all available services in this plan.
  • Monthly Subscription Offer: If you want to enjoy the BetterHelp services for a month, you have to pay $240 to $360 per month to get this monthly subscription.

BetterHelp Company Information

BetterHelp, founded in 2013, is an online platform that offers therapy counseling on many mental issues and provides online therapy counseling sessions, and matches you with professional experts. 

You can get virtual therapy sessions via phone calls, chat rooms, and video calls with licensed therapists. 

It offers 24/7 access to well-trained and qualified experts and therapists to cater to your needs, and you can qualify for financial assistance to get affordable services. 

If you are diagnosed with any mental disorder, you can seek the services of a licensed therapist who will apply traditional therapy or whatever suits you most and help you improve your mental health. 

📣 Social Media Accounts

🌐 Website Address

📬 Mailing Address

990 Villa Street,
Mountain View, CA 94041

📧 Email Addresses

📞 Phone Numbers

💬 Live Chat

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💁 Help & Support Pages


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Cancel BetterHelp Subscription FAQs

Can You Pause BetterHelp Subscription?

Yes, you can pause your BetterHelp subscription anytime. The company allows you to pause your subscription for three up to three weeks only. If you want to pause your subscription for more than three weeks, they recommend canceling your subscription. By doing so, you can restrict your access to its services for the duration you want. In the future, you can resubscribe to it again to access its services. 

Does BetterHelp Subscription Offer Refunds? 

Yes, if you qualify for refunds, you can ask for refunds. It is pretty tricky to get refunds. You need to send a refund request, and after approval, BetterHelp will refund you. 

Does BetterHelp Have a Cancellation Fee?

You can cancel your subscription without any cancellation fee. The company offers ease to its clients, and to satisfy them, it does not charge any cancellation fees if you cancel your subscription. 

If you have subscriptions with other Health & Wellness services, you might also need to Cancel Beachbody Subscription to avoid more unwanted charges.

Billie Pine is a customer experience advocate with expertise in fair consumer cancellation practices. She has 11 years of experience working for Netflix and Spotify in the cancellations and customer retention departments. Billie studied Business Administration at Pepperdine University in Malibu, California with an MBA degree. She is the editor and writer of, a how-to cancel hard subscriptions guide. She lives in Los Angeles, California, with her three boys, husband, and golden-doodle dog. Find her on Twitter, @BilliePine.

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